Privacy Policy

Privacy Policy

Your data, handled with care and respect

This Privacy Policy outlines how Dubaimazing Portal (hereafter referred to as “Dubaimazing”), a company registered in the commercial register of the Dubai Court and the Department of Economy and Tourism under license number 1448134, collects, uses, and protects personal data. Based in Dubai, United Arab Emirates, Dubaimazing operates in compliance with applicable data protection laws, ensuring lawful, confidential, and secure processing of your data.

Data collection

Dubaimazing collects personal data through the following channels:

  1. Direct Interactions
    • Data provided by users during contract initiation or fulfillment (e.g., name, email address, phone number).
    • Communications via email, contact forms, phone calls, or social media platforms.
  2. Automated Data Collection
    • Information collected during website visits, such as IP addresses, browser details, and device-related data.
    • Location data and booking system interactions to personalize and enhance services.

Purposes and legal bases of processing

Dubaimazing processes personal data for the following purposes:

  1. Contract fulfillment: to execute and manage bookings and purchases made by customers.
  2. Legal compliance: to meet obligations such as tax and regulatory requirements.
  3. Partner communication: to share only essential information with partners for reservations and the execution of booked activities.
  4. Consent-based processing: for additional purposes explicitly specified at the time of obtaining user consent.

Dubaimazing also uses cookies and similar technologies to:

  • Ensure website functionality.
  • Prevent misuse of services.
  • Personalize user experiences.

When users interact with our contact or support forms, the information provided is stored and processed to address inquiries and maintain effective customer relationship management.

Social media plugins (e.g., Instagram, Facebook) integrated into our website may transmit data to the respective platform servers, subject to their privacy policies.

Data sharing

Dubaimazing is committed to protecting your data and will not share it with third parties except:

  1. When necessary for the normal functionality of the website.
  2. To facilitate the execution of booked activities.

In all cases, data sharing is limited to what is strictly necessary for these purposes.

International data transfers

Dubaimazing ensures compliance with international data protection regulations for data transfers, including those arising from WhatsApp interactions. For customers based in the European Union, Dubaimazing adheres to GDPR principles.

Data transfers to countries outside the EU/EEA are conducted using:

  • Adequacy decisions.
  • Standard contractual clauses.
  • Other legally recognized mechanisms to guarantee data protection.

Data security

Dubaimazing employs robust security measures to safeguard personal data against unauthorized access, misuse, or disclosure. These measures include:

  • Encryption technologies.
  • Strict access controls.
  • Regular security audits to maintain high levels of protection.

User Rights

As a user, you have the following rights concerning your personal data:

  1. Access: request access to your personal data and details about its processing.
  2. Correction: request correction of inaccurate or incomplete data.
  3. Deletion: request the deletion of your data, subject to applicable legal requirements.
  4. Objection: object to the processing of your data under certain circumstances.

Changes to Privacy Policy

This Privacy Policy is subject to periodic updates to reflect changes in legal or operational requirements. Dubaimazing remains committed to transparent and secure data handling practices.